Browse Privacy Rules Before Account Access
Our Privacy Policy applies when you create an account, complete phone verification, sign in, contact support or use payment screens. We may record your account name, phone number, login events, device type, IP address, cookie choices and transaction references. For DANA, OVO, GoPay and QRIS, we
-
1
use the payment status and reference details needed to match a request; bank transfer and virtual account records may also be retained for reconciliation. We do not need your wallet password to check a payment status. We use this data to provide account access, detect unusual
-
2
sign-in activity, answer privacy requests and meet applicable legal duties. Access or eligibility depends on local law, and this policy applies where local law permits. If the wording changes, we will place the updated version on this page with its effective date.
Service availability depends on jurisdiction. Users are responsible for checking local law before access.